Practical writing on web design, UX, and digital strategy — grounded in research, not hype.
Your website might look fine to you. But to the visitor who landed from a Google search at 9 p.m. — it could be failing. Here's what the data says, and what it means to build for real people.
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Behavioral psychology research, Hick's Law, Fitts's Law, and what they actually mean for a website built without a research budget.
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A detailed editorial account of what actually happens during a professional website redesign — the process, the friction, and the outcomes that followed.
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